Privacy Policy

Last Updated: January 15, 2024

At Centr Quantum, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our services.

Information We Collect

We collect several types of information to provide and improve our services:

Personal Information

Contact details: name, email address, phone number
Demographic information: age, location preferences
Payment information: billing address, transaction history
Program preferences and attendance records
Communication preferences and marketing consent
Emergency contact information for class participation

Technical Information

Device information: IP address, browser type, operating system
Usage data: pages visited, time spent, features used
Location data: general geographic location for service optimization
Cookies and similar tracking technologies
Website analytics and performance metrics
Error logs and diagnostic information

How We Use Your Information

We use the collected information for the following purposes:

To provide and maintain our cooking classes and services
To process registrations, payments, and reservations
To communicate about class schedules, changes, and updates
To personalize your experience and recommend suitable programs
To improve our website, services, and customer support
To send promotional materials with your consent
To ensure safety and security during class participation
To comply with legal obligations and regulatory requirements

Data Sharing and Disclosure

We may share your information in the following circumstances:

With service providers who assist in operating our business
With payment processors to complete transactions
With emergency services when required for safety reasons
With legal authorities when required by law or regulation
With business partners for joint programs with your consent
During business transfers such as mergers or acquisitions

Data Security

We implement appropriate security measures to protect your personal information:

Encryption of sensitive data during transmission and storage
Regular security assessments and vulnerability testing
Access controls and authentication procedures
Employee training on data protection practices
Secure data backup and recovery systems
Physical security measures for our facilities

Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy:

Registration data: 3 years after last activity
Financial records: 7 years for tax compliance
Communication history: 2 years from last interaction
Website analytics: 26 months for service improvement
Emergency contact information: until program completion
Marketing preferences: until consent is withdrawn

Your Rights

You have the following rights regarding your personal information:

Right to access and receive copies of your data
Right to correct inaccurate or incomplete information
Right to delete your personal data under certain conditions
Right to restrict or object to data processing
Right to data portability for transfer to other services
Right to withdraw consent for marketing communications

International Data Transfers

As a Canadian company, we primarily process data within Canada. However, some service providers may be located in other countries. In such cases, we ensure appropriate safeguards are in place to protect your information according to Canadian privacy standards.

Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children without parental consent. For youth programs, we collect minimal necessary information with parental authorization.

Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We will notify you of significant changes through our website or direct communication. The updated policy will be effective immediately upon posting.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

Email: privacy@centrquantumrfqqxrsi.media
Phone: +1 4372596452
Address: 128 Culinary Avenue, Toronto, ON M5V 2T6